Search results for "Repertory grid"

Characteristics of proficient speaking skills in foreign language : empirically-derived criteria for assessing speaking competence

1999

A New Approach To The Identification Of Cognitive Conflicts In The Repertory Grid: An Illustrative Case Study

1992

Abstract The concept of cognitive conflicts and its relation to the success of psychoanalytically oriented psychotherapy are discussed. According to this model of therapy, patients should achieve insight into their conscious as well as unconscious conflicts. Therefore in the present study we assumed that demonstrable cognitive changes would occur over treatment for chronic pain, as measured by Kelly's (1955) Repertory Grid Test. Grids were analyzed with regard to conflicts on the basis of the concept of unbalanced triads. A triad may be described as unbalanced when logical inconsistencies can be demonstrated on the basis of a correlative comparison of three corresponding construct pairs. Co…

Gaining Competitive Advantage through Standardization and Differentiation of Services

2015

The goal of the paper is to study the question of whether or not differences between cultural groups influence the decision of a consumer wishing to avail himself of a particular service. Therefore we have developed a semiotic extension of the means-end approach as the theoretical basis for elaborating a solution to this problem. The conjoint analysis specifies the results of the meansend analysis.

A new approach to the identification of cognitive conflicts in the repertory grid: A nomothetic study

1994

Abstract Two separate but related investigations are reported. In the first, a score was derived from a construct correlation matrix obtained by grid data processing. This score, the Correlation Test (CT) score, expresses the percentage of unbalanced triads in the construct correlation matrix and is considered to assess logical inconsistency. It is discussed as being qualitatively different from other scores derived from construct correlation matrices, such as cognitive complexity scores. It is suggested that the CT score refers to cognitive integration, whereas other scores usually refer to cognitive differentiation. The second investigation was an attempt to trace the clinical implication…

Capturing User Experiences of Mobile Information Technology with the Repertory Grid Technique

2010

We describe the application of the repertory grid technique (RGT) as a tool for capturing the user experience of technological artifacts. In noting the artificiality of assessing the emotional impact of interactive artifacts in isolation from cognitive judgments, we argue that HCI techniques must provide practical solutions regarding how to assess the holistic meaning of users’ interactive experiences. RGT is a candidate for this role. This paper takes the reader step by step through setting up, conducting, and analyzing a RGT study. RGT is a technique on the border between qualitative and quantitative research, unique in that it respects the wholeness of cognition and does not separate the…